Support
Good support starts with honest boundaries.
Use this page to understand the current release, prepare useful evidence and see which customer channels are still to come.
Current support resources
Preview supportThe public ticket channel is not published yet.
There is no verified support mailbox or ticket endpoint connected to this domain today. This site does not collect a form submission or ask you to share private workspace files.
When the support channel opens, it will be listed here with response expectations and a clear route for license, installation and workspace questions.
01Installation
Start with the exact version on the download page and note any Windows SmartScreen or WebView2 message.
02Product use
The content and developer site at foldoria.org explains the current product boundaries and public worlds.
03Evidence
Keep the app version, Windows version, reproduction steps and the relevant local diagnostic evidence. Never send secrets or source files by default.
Common questions
Answers for the preview phase.
Is the current download a paid product?
No. It is an unsigned evaluation build and does not create a customer license.
Where do I manage an existing license?
The license portal is not connected yet. No login or purchase flow is active on this domain.
Can I send a support request now?
A verified support channel has not been published yet. The site will be updated when a real route is available.